What to expect during delivery?

During your delivery, there is nothing you to need to worry about. Our team will spend at your residence anywhere from 1 to 3 hours, depending on the complexity of the delivery.  We ask that you please remain present for the duration of the delivery and setup.  The delivery associate will give you an approximate time of completion.

To ensure your safety and the safety of your loved ones–especially the little ones, please maintain plenty of distance from our delivery associates. Big pieces of furniture have to be maneuvered and our delivery associates need space to work.

At Caravana Furniture we try to include as much information as possible so our clients can make the best furniture choice.  However, it’s the client’s responsibility to make sure their new furniture will fit in the desired space. If the furniture does not fit, it is not the responsibility of Caravana Furniture to take the product back.

In the event that a piece does not fit, and the client wishes to return the piece, there will be a 30% restocking fee, not including delivery.

If there is not enough clearance through a door or hallway, the client must sign a waiver to lift any liability from us for any damage done to the furniture or to the surroundings while attempting to bring the furniture in.

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